|
Wondering if your products and services are easy for your target audience to find on your website? Questioning whether something can be changed on your site to help more people easily find what your company has to offer? Let FRONTLINE interactive answer these questions for you. Our staff can find the important answers to these questions and more via the website usability services that we offer.
Website usability involves evaluating your website and then enhancing the website to make its content and interface easy for your visitors to understand. If your website is hard to navigate or gives a visitor problems, it can result in the loss of additional visits and sales. Making sure that your site is usable to its visitors will help increase your business’s productivity and revenue. Some common problem areas for website usability include:
- Navigation that is confusing
- Slow download times for pictures and graphics
- Long times in accomplishing tasks
- Difficulty in learning the interface quickly
- Difficulty remembering the interface on return visits
- Lack of satisfaction in the design of the system
- Frequent errors
By using FRONTLINE interactive’s website usability services you can:
- Improve the flow of your navigation
- Lessen download times for pictures and graphics
- Shorten the length of time it takes to accomplish tasks
- Present an easy-to-use interface
- Generate repeat visits
- Eliminate errors
- Decrease the cost of customer support
- Reduce maintenance costs
|
| FRONTLINE interactive’s Website Usability Services |
|
| User Interface Evaluations |
Have our experts conduct a fast and affordable review of the usability of your website. We can provide you with valuable recommendations based on our exceptional knowledge of the interaction between humans and computers and our wealth of Internet experience. |
|
|
| Front End Evaluations |
Having a design that is focused on the user typically requires making sure that the flow of navigation and organization of your website meet end-user expectations before programming of the website itself begins. At FRONTLINE interactive, we can analyze user requirements for your site, generate user interface architecture, create a variety of user interface prototypes, and test designs with users that represent your target audience. |
|
| Usability Evaluations |
These evaluations are conducted by observing what actions users take as they try to perform a variety of tasks on your website. Testing users can provide insight to problems that are encountered by the user and the overall experience of the user. FRONTLINE interactive can then provide you with a detailed report of problem areas and make recommendations on what improvements can be made. |
|
| Focus Groups |
Our focus group sessions are conversations we have in person with users that provide us with feedback on the design of a site. Users do not complete tasks on the site but instead discuss their preferences on design and reactions to a particular site design. Once completed, we can provide you with information on how to improve your site design for your intended audience |
